Contact
Contact Us
We're here to help! Whether you have questions about your order, need sizing advice, or just want to say hello, we'd love to hear from you.
📧 Email Us
For all inquiries, please email us at:
mahmoud.dakhakhny@gmail.com
We aim to respond within 24–48 hours (Monday–Friday).
📦 Order Support
If you have questions about an existing order, please include:
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Your order number
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Your full name
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A brief description of your issue
This helps us assist you faster!
📬 Mailing Address
Eoodex LLC
30 N Gould St STE N
Sheridan, WY 82801
United States
Note: This is our business address. For returns, please see our Refund Policy for return instructions.
🤝 Customer Service Hours
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM (Mountain Time) |
| Saturday | 10:00 AM – 2:00 PM (Mountain Time) |
| Sunday | Closed |
❓ Frequently Asked Questions
Before contacting us, you might find your answer here:
| Question | Where to Find Answer |
|---|---|
| How do I return an item? | See our Refund Policy |
| Where is my order? | Check your order confirmation email for tracking |
| What is your shipping policy? | See our Shipping Policy |
| Do you ship internationally? | Yes! We ship worldwide |
| How do I change or cancel my order? | Contact us immediately—we'll try to help |
💬 Quick Contact Form
[Contact Form Will Appear Here – Shopify automatically adds a form when you create a Contact page]
🌐 Connect With Us
Follow us on social media for new arrivals, promotions, and style inspiration:
(Update these links once you create your social media accounts)
📝 Wholesale Inquiries
If you're interested in carrying Eoodex products in your store, please email us with "Wholesale" in the subject line:
mahmoud.dakhakhny@gmail.com
🎁 Press & Collaborations
For press inquiries, influencer collaborations, or partnership opportunities:
mahmoud.dakhakhny@gmail.com (Subject: Collaboration)
📍 Map
Eoodex is an online store based in Sheridan, Wyoming. We don't have a physical storefront, but our team is always available online to help you!
We look forward to hearing from you!
– The Eoodex Team